Skip to content
Knowledge Base

Frequently Asked Questions

Answers to common questions about Fan Strategy.

01

Is Fan Strategy licensed and regulated?

+

Yes. Fan Strategy operates under a licence from the Malta Gaming Authority (MGA) and is also compliant with the UK Gambling Commission (UKGC) for UK players. Our licences can be verified on the respective regulator websites, and we adhere to strict anti‑money‑laundering and player‑protection rules.

02

What payment methods can I use to deposit and withdraw at Fan Strategy?

+

Fan Strategy accepts Visa and Mastercard credit and debit cards, Skrill, Neteller, ecoPayz, and direct bank transfers. Crypto deposits (BTC, ETH, USDT) are also accepted with no minimum amount. Withdrawals to e‑wallets are processed within 24 hours; card and bank transfers take 3‑5 business days.

03

Does Fan Strategy’s welcome bonus have wagering requirements?

+

Yes. The welcome bonus is a 100 % match up to $200 with a 35× playthrough requirement on the bonus amount only. You have 30 days from the date of claim to meet the wagering condition; otherwise the bonus and any winnings are forfeited.

04

What is the minimum age to open an account with Fan Strategy?

+

You must be at least 18 years old (or 21 in jurisdictions where that is the legal gambling age). Age verification is done during registration and may require a copy of a valid ID and proof of address.

05

Why does Fan Strategy need my documents for account verification?

+

We use a Know‑Your‑Customer (KYC) process to comply with anti‑money‑laundering regulations and to ensure that you are of legal age. You’ll need to upload a government‑issued photo ID and a recent utility bill or bank statement. Verification is usually completed within 24 hours, after which you can fund your account fully.

06

What tools does Fan Strategy provide for responsible gambling?

+

Fan Strategy offers deposit limits, loss limits, session‑time alerts, and the ability to self‑exclude for a set period or permanently. You can access these tools in the ‘Responsible Gambling’ section of your account settings, and we also provide links to professional support organisations.